Surgery conflict

 January 10, 22025

Penn is an outstanding medical facility but like everything outstanding there is always opportunity for improvement. The medical professionals are some of the best in the world but the planning and scheduling team leaves a bit to be desired.

After a 5 hour wait due to rooms being over booked and another 1 hour prep time Angela was informed at 5:20 p.m. that an operating room was not available.

It's been a long day but based on the circumstances it was the right decision. She is disappointed and frustrated that surgery will have to wait until February but the safety of all involved as well as the quality of work is priority number one.